Data Deletion
Last updated: November 5, 2026
You can ask us to delete your account and the personal information linked to it at any time.
How to request deletion
- Email hello@rntgames.com with the subject "Delete my data".
- Include the game name and your player name or player ID (shown in the game's settings), and send it from the email linked to your account if you have one.
- We may ask you to confirm the request so we know it really comes from you.
If a game offers an in-game "Delete account" option, you can use that instead.
What happens next
- We delete or anonymise your account and personal information within 30 days of confirming your request.
- Deletion is permanent. Your progress, virtual coins and items are lost and cannot be restored or refunded.
- We may keep limited information where the law requires it or for legitimate purposes such as preventing fraud, resolving disputes or keeping transaction records. That information is kept securely and only as long as necessary.
- Copies in backups are removed on their normal backup cycle.
Data on your device
Uninstalling a game removes the data stored on your device, but does not delete information stored on our servers. To remove that, send a deletion request as described above.
Subscriptions and purchases
Deleting your data does not cancel subscriptions purchased through Apple or Google. Cancel them in your App Store or Google Play account settings.
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